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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caddares Manley

May 2, 2026

5  out of  5
rating by Caddares Manley
"Mrs. Wendy Ruffin-Barnes assistance is greatly appreciated. She was very professional and caring. Than you so much again!!"
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Nikki Wilkins

May 1, 2026

5  out of  5
rating by Nikki Wilkins
"Marvin is so professional and whatever I need he always make sure it gets done. I feel so good to know everything is ok."
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Danielle Carter

May 1, 2026

5  out of  5
rating by Danielle Carter
"Very nice people that work in the office & very good prices for auto insurance!!"
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Sydell Green

April 29, 2026

5  out of  5
rating by Sydell Green
"Lisa.lewis-joell is ALWAYS Professional and shows compassion whenever I call the office for assistance. Her quick responses in each area of need is ALWAYS works for me and listens before responding. She is a great assest to State Farm. Ms.Green"
We responded:
"Sydell, Thanks for the outstanding review, Lisa and I really appreciate your business and are honored to service your insurance needs."
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Reshamah Manley

April 9, 2026

5  out of  5
rating by Reshamah Manley
"Thank you Wendy Ruffin-Barnes for taking care of our family's insurance needs. The transition from Virginia to North Carolina was effortless and the personalized level of care you provided was much appreciated!"
We responded:
"Reshamah, we appreciate your business and are always happy to do our best to take care of your needs as quickly and efficiently as possible. "
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S Askew

April 7, 2026

5  out of  5
rating by S Askew
"I’m ecstatic about the fact that I can depend on Wendy Barnes -State Farm Insurance for assistance and a quick response to questions, concerns and needs. I am especially impressed with Marvin Simmon’s level of care and professionalism."
We responded:
"Thank you for the glowing review, we appreciate your business. Marvin says thanks as well."
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Laura Phillips

April 7, 2026

5  out of  5
rating by Laura Phillips
"My experience with this agency has been nothing short of phenomenal. They have gone above and beyond with helping me and my family with our insurance needs. Thank you Wendy Ruffin-Barnes, State Farm for your care and assistance. I would like to add that I give a 5 star shout out to Marvin, and a grateful thank you for helping us understand what we needed where insurance is concerned."
We responded:
"Laura, thank you for the phenomenal review. We really appreciate your business and consider it an honor to be your insurance agency of choice. We don't take it for granted when someone chooses to do business with our agency. Again, thank you and don't hesitate to call us for any of your insurance and financial service needs."
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MONTROSE STREETER

March 5, 2026

5  out of  5
rating by MONTROSE STREETER
"Appreciate the service provided by Wendy and her staff. Very helpful and supportive when I had a claim."
We responded:
"Thank you for your confidence in us and allowing us to service your insurance needs."
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Kedra Reynolds

March 5, 2026

5  out of  5
rating by Kedra Reynolds
"I’m giving these stars to Mr.Marvin. I explained my problem and a solution was made possible in minutes. I have talked to others at that office about my problem. I was constantly reminded that they have been doing this for years, this I what I was told over and over again, I been doing insurance for years. Doing something for years does not mean it’s been done correctly because the customer service was severely poor. I even tried to work around not even talking to someone in this office, but I had no choice. I’m so grateful and thankful for Mr. Marvin because he was very professional and understanding. He knew exactly what the problem was and came up with a solution to help. There was no attitude. There was no reminding me how many years he’s been practicing insurance, just simple compassionate customer service. Thank you so much, Mr. Marvin, my husband and I sincerely appreciate all of your help today."
We responded:
"Thank you for the review."
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thatboisyncity 4ktrey

March 5, 2026

5  out of  5
rating by thatboisyncity 4ktrey
"Everytime I had to go inside the she always greet me with smile, ask me how I am doing, and what can I help you with. She resolves whatever issues you may without attitude.So overall she is a great agent"
We responded:
"Thank you for your kind words. We appreciate you allowing us to take care of your insurance needs."
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Barbara Walton

March 3, 2026

5  out of  5
rating by Barbara Walton
"Great insurance that will work with you. They truly care about each customer."
We responded:
"Barbara, thank you for the 5 star review. We really appreciate you allowing us to serve your insurance needs. "
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Sharonda Walston

February 25, 2026

5  out of  5
rating by Sharonda Walston
"I felt so comfortable with my agent, Marvin! He is the best. He made it so easy!"
We responded:
"Thank you for the review, Marvin is a vital part of our team who has more than 8 years of experience in all types of insurance with this agency. I am proud to have him as a part of my team, and I am proud to have you as a new policyholder. Don't hesitate to call us for any of your insurance or banking needs."
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Lorelei Demirjean

February 25, 2026

5  out of  5
rating by Lorelei Demirjean
"Had to put one car I bought on the road and transfer insurance from another state. Everything was done fast and efficient. People are very nice and helpful for the coverage you want. Also a very good price!"
We responded:
"Thank you for allowing us to service your insurance needs. A big welcome to you from the Tarheel State. We like calling North Carlina home and are glad you are our neighbor."
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Vickie Miller

February 19, 2026

5  out of  5
rating by Vickie Miller
"State Farm has always taken care of me with whatever I need..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Jones

February 18, 2026

5  out of  5
rating by Brian Jones
"Very professional and informative. Marvin was a great guy to deal with. I was thoroughly pleased."
We responded:
"Glad Marvin was able to help with your insurance needs. Don't hesitate to call us for any of your insurance and financial service's needs. Thank you for the positive review."
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Jones Craig

February 18, 2026

5  out of  5
rating by Jones Craig
"Thank you, Wendy for the time you took to explain everything in detail, helping me understand my policy choices without feeling pressured. Your customer service here is truly top-notch."
We responded:
"Thank you for the review and allowing me to service your insurance needs. Again, thank you for your business and your trust in me."
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Ramona Shamble

February 5, 2026

5  out of  5
rating by Ramona Shamble
"Wendy and her staff is always eager to help. I just want to thank them for all their assistance."
We responded:
"Ramona, thank you for the review. Also, we want to thank you for putting your confidence in us."
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Zina Smith

February 4, 2026

5  out of  5
rating by Zina Smith
"You can’t go wrong with this group!!!My Brother Marvin is on top of anything and everything I bring his way.And their prices are on point also.I once thought I’d do better,and 6 months later I was back."
We responded:
" Thank you for the 5-star review! "
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Loyola Eleutiza

February 4, 2026

5  out of  5
rating by Loyola Eleutiza
"Always professional and informative to my needs"
We responded:
"Thank you for the review. Thank you for choosing us."
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Sandra Slade

January 28, 2026

5  out of  5
rating by Sandra Slade
"Team member Marvin was excellent with assisting me with my drive safe & save setup! Having Wendy Ruffin-Barnes as my agent has been an amazing experience so far!"
We responded:
"Sandra, we're glad to have the amazing opportunity to work with you. Thanks for allowing us the privilege to service your insurance needs."
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Khailiq Cannon

January 24, 2026

5  out of  5
rating by Khailiq Cannon
"Marvin helped me with concerns about my policy. broke everything down to me and was respectful the whole time."
We responded:
"Thank You for your faith in this State Farm agency, we appreciated your business and look forward to serving your insurance needs."
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sharon chappel

January 23, 2026

5  out of  5
rating by sharon chappel
"I want to “THANK” agent Marvin for his excellent service, patience and consideration when I called in overwhelmed with questions with the Drive & Save . He was friendly, knowledgeable and reassured me that he would help me and take care of it. Service with Marvin is always timely and pleasant. Ask for Marvin for any of your insurance questions or needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Renee Clayton

January 21, 2026

5  out of  5
rating by Renee Clayton
"Ms. Wendy provided me two policies for my parents many years ago and she and her staff have always provided exceptional service and have treated me like family. I will always trust Ms. Wendy with my insurance needs and my financial diversification. Thank you for your support during this difficult time for filing my insurance claims."
We responded:
"Renee, you are part of the State Farm Family. Glad we could deliver on the promise in your times of need. That's why my team and I work to help our customers prepare for the unexpected and the inevitable."
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Sharon Eley

January 20, 2026

5  out of  5
rating by Sharon Eley
"Marvin was remarkable. He was very professional and very knowledgeable at what state farm offered. He help me make a final decision on how I wanted to operate my insurance. I really appreciated his time and patience he offered me. Thank you Marvin."
We responded:
"Thank you for having confidence in Marvin and the fact that he treated you well and was patient is what this agency strives to achieve, customer satisfaction. Thank you for allowing us to serve your insurance needs. Call us for any of your insurance needs. Again, thanks for your business."
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Gerald Winborne

December 17, 2025

5  out of  5
rating by Gerald Winborne
"The kid shoulder is literally falling off the bone and he’s in the emergency room 4a.m. telling us about fire policies and renters insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"